Clustering privacy

This document explains the processing of your personal data and the rights that assist you in accordance with current data protection regulations – Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data, and the regulations that develop it, hereinafter “RGPD”. The type of data processed and its use may vary depending on the relationship we maintain with you and the services requested and/or provided.

Data controller and contact information
The entity responsible for processing your data is GRAN CASINO DE EXTREMADURA, SA, with registered office at Avenida Adolfo Díaz Ambrona, 13, CP 06006 Badajoz.

If you wish, you can contact the Data Protection Officer at the following email address: dpo@orenesgrupo.com or at the postal address described above.

For what purpose will we process your data (object of processing) and on what legal basis?
Personal data is processed in accordance with the provisions of the RGPD, on the legal basis indicated below:

Within the framework of the execution or fulfillment of contractual obligations -Art. 6.1 b) GDPR-
To fulfill our contractual obligations to you, including to register an account to use our services.

Management of contracted services, as well as compliance with accounting, legal, fiscal and administrative obligations.
Issue winning certificates to players who request them
Manage the record of jackpot prize winners.
Management of reservations in hospitality establishments and corroborating their ownership.
Management of home delivery orders for hospitality establishments. Delivery of orders.
Justified by a legitimate interest -Art. 6.1. f) GDPR-
When necessary, GRAN CASINO DE EXTREMADURA, SA will process your personal data to satisfy its own legitimate interests or those of third parties in the following cases:

Management of customer complaints.
Carrying out controls to detect fraudulent activities.
Register the visits that access the Orenes Group headquarters
Management of client information of special relevance and making communications related to invitations to special events.
Study and analysis of the identification process and/or activity of clients that meet patterns or signs of fraud.
Consent -Art. 6.1a) GDPR-
As long as you have given us your consent, we may carry out additional treatments that are informed to you and that you consent to. You may revoke your consent at any time. This is also applicable in the event that your consent was granted before the entry into force of the EU General Data Protection Regulation, that is, before May 25, 2018. It should be noted that the opposition to a certain processing and The revocation of consent is not retroactive. You can obtain information on the authorizations you have given us for the different treatments at any time by exercising your rights in accordance with section 8.